Shipping policy

SHIPPING POLICY

Thank you for shopping with Comfort by Betty.

Order Processing
Orders are typically processed within 1–3 business days, excluding weekends and holidays. During high-volume periods, processing times may be slightly longer.

Shipping & Delivery
Delivery times vary depending on the shipping method selected at checkout and the destination. Once your order has been shipped, you will receive tracking information when available.

Shipping Delays
Comfort by Betty is not responsible for delays caused by shipping carriers, weather conditions, holidays, or other circumstances outside of our control.

Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error. Once an order has shipped, we cannot guarantee that the address can be changed.

Lost, Stolen, or Delivered Packages
Comfort by Betty is not responsible for packages marked as delivered by the carrier that are subsequently lost or stolen. Customers should contact the shipping carrier directly regarding delivery issues.

Questions About Your Order
If you have questions regarding your shipment, please contact our Customer Care team and include your order number.